Water patrols with the City of Sacramento go out every morning and evening to catch people misusing water. Complaints come into the city through their 3-1-1 line, by email or the 3-1-1 app. The person reporting the misuse can take a picture, give the time and location of where the water is being wasted.
Steve Upton is a water patrol agent. He drives to homes that have been reported. If there are signs of water misuse, such as watering on the wrong day or time, or over-watering, Upton will take a picture and leave a citation.
"I have to observe the violation", Upton said. "Most of the time the problem gets fixed."
Since Governor Jerry Brown declared a drought emergency in January of 2014, Water Conservation Administrator William Granger said there has been an increase in complaints and proactive patrols.